Washington Avenue, Susanaberg

Mon-Fri 8:30 am - 5:00 pm, Sat-Sun: Closed

Gentle Support Available Online & In-Person

Privacy Policy

The Chime & Calm Collective

Last Update - March 2026

1. Introduction

This Privacy Policy explains how The Chime & Calm Collective collects, uses, and protects your personal data.

We are committed to handling your data in accordance with UK GDPR and applicable data protection laws.

2. What Information We Collect

We may collect:

 • Name.

 • Email address.

 • Phone number (if provided).

 • Booking details.

 • Payment information (processed securely via third-party providers).

Relevant health information you choose to share with us, for us to take into account when providing you with services.

3. How We Use Your Information

We use your data to:

  • Process bookings.

  • Communicate with you about events and services.

  • Provide access to purchased content.

  • Respond to enquiries.

  • If you opt in, we may also send occasional updates about future events or offerings.

  • Provide you with our services.

4. Lawful Basis for Processing

We process your data under:

  • Contract (to fulfil bookings).

  • Legitimate interest (to manage services and communications).

  • Consent (for marketing emails, where applicable).

5. Data Storage & Security

Your data is stored securely and only retained for as long as necessary.

We use trusted third-party providers (e.g. payment processors, email platforms) to manage certain data securely as long as reasonably necessary to provide you with services.

6. Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes.

Your data may be shared with trusted service providers only where necessary to deliver services.

7. Your Rights

You have the right to:

  • Request access to your data.

  • Request correction of inaccurate data.

  • Request deletion of your data.

  • Withdraw consent for marketing communications.

To do so, contact:

[email protected]

8. Cookies

This website may use cookies to improve user experience and analyse website traffic.

You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.


10. Contact


If you have any questions about this policy, please contact:


The Chime & Calm Collective

[email protected]

www.chimeandcalm.co.uk


Supporting you on your journey of recovery after coercive control, one gentle step at a time.

Get in Touch

For general enquiries, please contact

For bookings and existing reservations, please contact

This space offers sound services and grounding practices designed to support calm and nervous system regulation.